Call out response service for commercial properties

Broken door call out services in London and the South

Has your door stopped working? Call us now – SignaServ offer a call out and repair service that is second to none! 

Aside from a purchase order number, there is no qualifying paperwork or forms to sign.

All essential details will be logged on your call and the formalities dealt with at a more convenient time – when you are no longer concerned that customers can’t get into (or out of) your premises.

We can provide a call out and repair service to:

  • Automatic and Manual Doors
  • Revolving Doors
  • Swing doors
  • Sliding Doors
  • Industrial Doors
  • Gates & Turnstiles

We have responders ready to take your call at any time.

Standard Call Out

You do not need to be under a service contract with Signaserv to place a call out and have our engineers attend your site. We will be with you – onsite and remedying your problem as quickly as possible. 

Rates

Attendance inc 1st hour on site £195.00 + vat

Each hour thereafter £55.00 + vat

Out of hours Emergency Response

We operate a 24 hour emergency response call out service for those under a maintenance contract with us. This service is for those who need to ensure maximum uptime of their entrance assets 24 hours a day. 

Rates

Attendance inc 1st hour on site £292.50 + vat

Each hour thereafter £82.50 + vat

Contracted Call Out

If you are an existing customer with a service and maintenance contract in place you will receive priority call out responses from our engineers. Our engineers will be on site within 24 hours if not the very same day.

Rates

Provided upon request

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Rapid Response Service

Are you an NHS Hospital Trust or public service that requires minimum response times? Please contact us to discuss a rapid response service contract. We have the capability to attend response times of 4, 6, 8, 12 or 24 hours.

Rates

Provided upon request

.

Signaserv Christmas Call Out Rates

While our main offices will be closed between 21st December and 2nd January we will be working to provide emergency call out cover wherever possible.

To place a call out or request an urgent attendance please call 0115 89 90 424 or Sian Evans on 07814 123 252, you can also send an email to sian@signaserv.biz.

Our standard attendance rates will apply as usual with the exception of the following dates:

24th December | 25th December | 26th December | 31st December | 1st January

On these dates our usual out of hours rates would apply as follows:

Christmas in hours (8am-6pm) call out rates

£292.50 +vat Incl the first hour | £82.50 +vat per hour thereafter

Christmas out of hours (6pm-7am) call out rates

£400.00 +vat incl the first hour | £120.00 +vat per hour thereafter.

Please note, all call outs and emergency attendance requests across the Christmas period must be supported with purchase orders covering a value up to £500.

SignaServ